Under the ‘Account Information’ tab, click in the “Password” field, delete the existing entry (if there is one) and re-enter the correct password here.Select the mail account from the list that you are having problems with.Choose the “Accounts” panel from the Mail preference window.

Go to the Mail app Preferences by pulling down the Mail menu.Know the password is correct with immense certainty? Let’s manually set the correct password in Mail preferences then: 2: Manually Setting the Correct Password in Mail App If you are absolutely certain that the password is correct, but Mail app is still asking for the password anyway, go ahead and proceed with the next troubleshooting steps. Precision matters here, as it does with virtually every form of secure password or phrase.Įnter the correct password at that Mail dialog window, and check the box for “Remember this password in my keychain” and you should be good to go, never to see the message again… but sometimes you do see it again. That means checking your caps lock key to see if it’s on or off when it shouldn’t be, making sure all characters are entered exactly as intended.įor example, if the email password is but you’re entering it’s not going to work due to the difference in casing. 1: Double-Check the Password is Correctįirst, and this may be sound silly and you’re probably already annoyed by the suggestion, but be absolutely sure you are actually entering the correct password. Whatever the case, if you’re having the repetitive ‘enter password’ message in the OS X Mail app, read on and you should have it fixed in no time. By the way, if you experience exactly that, it’s a good indicator of what’s really going on… the password is probably entered incorrectly somewhere, or not being saved.

To make matters even more confusing with the repetitive password request, when the password is entered at the pop-up dialog, sometimes that popup dialog box goes away and the Mail app works as intended… at least until the Mail app is relaunched or the Mac has been rebooted.

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